Responsive and initiative openings
Your opening should answer the reader’s first question – "Why am I reading this?” – whether the correspondence is responsive or initiative.
Responsive openings
A responsive document should begin with a reminder – a statement that acknowledges the original request. This opening helps you capture interest and prepare the reader for your message. Consider these typical responsive reminders:
Initiative openings
When you initiate the dialogue, you must provide your reader with some background or context for your communication. Examples of initiative openings: