SUMMARY
In Module 1, you studied the general principles of effective writing. In Module 2 you applied those principles to specific document types: correspondence, records and summaries. You practised analysing your readers and their needs and determining your purpose in each document category. You studied effective openings and closings for correspondence of different categories, and the qualities that make records and summaries effective. You worked through the following standard stages of the writing process to develop your writing portfolio: prewriting, organizing, drafting, revising and proofreading.