Writing Effectively at The World Health Organization

Portfolio preparation: Identify primary and secondary readers

Look again at the documents you selected earlier.

You’ve already identified the primary purpose you had for writing each document. Now identify the primary reader and any significant secondary readers for the documents. Think about each reader. On reflection, were there any potential barriers involving your reader(s) that could have prevented your document from being effective?

You may find that you had considered some potential barriers and responded to them in your writing. For instance, perhaps you provided background information about a programme in a report to a new staff member, or summarized a current situation for your busy manager before making a new request.

You may also find thinking about the documents again helps you identify barriers you had not thought of when you wrote the original documents.

As you work through this module, you’ll have opportunities to reflect more on these barriers and devise ways to overcome them in documents you write in the future.

© WHO 2011