Reader Analysis

The more you know about your readers, the better chance you have of helping them understand your message. When thinking about your reader, it’s important to keep in mind the following points:

  • The importance of your document for your reader
  • Your reader's familiarity with the subject matter
  • Reasons that may prevent your reader from accepting and acting on your document
  • Time and budgetary pressures on your reader
  • The reading format of your document: screen or paper

“If there are two documents that are both technically
sound and make important points, I prefer the shorter one—
the one with main conclusions up front, the one that assumes
that the reader has time constraints.”
―Task Team Leader