Course
Guide
Module 1:
Starting
Module 2:
Planning
Module 3:
Mechanics
Module 4:
Style
Module 5:
Bad News
Next
Steps
Module 2:
Planning and Drafting Correspondence
Click on the links below to go to that section of the module.
Introduction
Responsive and Initiative Correspondence
Planning Responsive and Initiative Correspondence
The Writer’s Purpose
The Reader
The Main Message
Effective Writing and Correspondence
Extending the Dialogue
Assignment 2: Planned and Drafted Documents
Resources and Documents
Summary
How can you plan effective e-mails and letters?